Policies

CANCELLATIONS

If you need to cancel or change an appointment, please contact our office to do so at least 24 hours before your scheduled appointment. Missed appointment fees will be assessed as follows: for missed office visits, the “no- show” fee is $30.00; for missed surgery appointments, the “no-show” fee is $60.00.

REFERRALS OR AUTHORIZATIONS

If your health plan requires a referral or authorization for specialty services, please have your primary care physician fax at 856-232-7506 or obtain through insurance web-site a referral (paper or electronic) before your scheduled appointment. If a referral is required and not in our office at the time of your appointment, you may either

(1) pay for the visit at the time of service, or

(2) change your appointment to a later date so you may obtain the referral/authorization.

COPAYMENT

It is our policy to collect payment at the time of service. If you do not have this payment available at time of check-in, we reserve the right to reschedule your appointment. For your convenience we accept personal local checks (with a valid identification card), cash, and credit/debit cards (Visa and MasterCard).

INSURANCE CARD

If you are a member of one of our participating insurance companies, we require you present your insurance card at the time of service. Please call to confirm if we accept your insurance.

RETURNED CHECK FEE

Any returned check will result in a $30.00 penalty fee.

REFILLS

Prescription refill request often require an office visit before we can fill the refill request; this is to ensure your safety. Should you desire a prescription refill, please have your pharmacist fax the request to us at

(856) 232-7506